Returns & Exchanges
We want you to love your purchase, which is why we offer hassle-free returns on unworn merchandise within 30 days of the original purchase date. Items must be in their original packaging with all tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and generate a return authorization number.
- 2.Pack Your Items
Carefully place the unworn shoes or accessories back into their original box and include a copy of your packing slip or return authorization form.
- 3.Ship It Back
Affix the prepaid shipping label provided in your original package or downloaded from our portal, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects and approves your return, a refund will be issued to your original payment method within 7 to 10 business days.